Privacy Policy

This Privacy Policy explains how Linguistix Academy processes personal data in connection with its website, course inquiries, small-group language courses, online consultations, and related administration.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Your Rights

Subject to applicable law, individuals may have rights to access their data, correct inaccurate information, request deletion, restrict certain processing, object to processing based on legitimate interests, and receive a copy of data they provided in a portable format where technically feasible. We may ask for information needed to verify identity before responding.

Available rights may differ depending on the legal basis and the nature of the request.

How to Make a Request

To exercise a privacy right, a person should provide enough detail for us to identify the relevant records and understand the request. We may need to confirm identity or request clarification before taking action. If a request is refused in whole or in part, we will explain the reason where the law requires us to do so.

Requests are handled through a documented review process to protect both the requester and the integrity of the records.

Retention

We keep personal data only for as long as needed for the relevant purpose, including enquiry handling, enrolment administration, lesson delivery, progress review, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymise it unless a longer retention period is required by law or justified by a legitimate record-keeping need.

Retention is based on the purpose of the record and any legal or accounting duty that applies.

Policy Updates

The current version applies from the date it is published on the website. If changes are material, we will take reasonable steps to make users aware of them through the website or other appropriate communication channels. Continued use of the website after an update does not limit any rights available under applicable law.

We may revise this policy when our processing practices, legal duties, or website functions change.

Data We Collect

We may process identification and contact details, course inquiry information, level screening notes, timetable preferences, enrolment records, payment-related records, lesson participation details, progress review notes, and technical data such as device or browser information. Where online lessons are used, we may also process connection and platform data needed to deliver the session.

The data collected depends on whether a person makes an inquiry, enrols, or joins online lessons.

How We Collect Data

We receive data from forms, messages, booking requests, phone or email contact, online consultations, and course participation. We also generate internal records from scheduling, lesson coordination, guided practice, and progress review activities. Technical data may be collected automatically when the website or online lesson tools are used.

Most information is provided directly by the learner or created during course administration.

Cookie Types

Cookies may include session cookies that support navigation, preference cookies that remember settings, and persistent cookies that help us understand site use or maintain form functionality. We do not rely on cookies to collect more information than is needed for the stated purposes.

We use only cookies that are needed for operation, preference handling, and basic analytics where enabled.

Cookie Controls

You may block or delete cookies through your browser settings. Some browser functions may also allow you to limit tracking or clear stored data. If cookies are disabled, parts of the website may not function as intended, especially features that rely on session management or form handling.

Cookie choices can be adjusted through browser settings and, where available, site controls.

Contact Details

Email contact

[email protected]

Telephone contact

+43 665 003473

Postal address

Mantscha 52, 8054 Hitzendorf

Privacy contact

Processing category

How We Use Data

We use personal data to respond to inquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal obligations. Where online lessons are arranged, we also use data to provide access and technical support for the session.

Processing is limited to course administration, communication, and website operation.

Third-party sharing

Service Providers

We may share personal data with service providers that support website hosting, communication tools, scheduling, payment processing, or online lesson delivery. These parties act on our instructions or under their own legal responsibilities, and they may process data only to the extent needed to perform the relevant service.

Operational partners receive only the information needed for the service they perform.

Disclosure framework

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required by law, regulation, or a lawful order. We may also share information where disclosure is necessary to protect our rights, respond to a dispute, or comply with accounting, tax, or record-keeping duties.

Disclosure may also occur where necessary to establish, exercise, or defend legal claims.